Returns and Refunds

Refund Policy: At Endureon Pro, we strive for customer satisfaction. If for any reason you’re not completely happy with your purchase, you have 180 days from the date of delivery to request a refund.

Steps to Request a Refund:

  1. Eligibility: Ensure you’re within the 180-day period from the delivery date.
  2. Contact Us: Email our support team at [email protected] with “Refund Request” in the subject line.

Return the Product: Send all bottles (empty or full) to:
P.O. Box 90129 Lakeland Fl, 33804 USA

3. Include your full name, email, and order ID in the package. Please note, return shipping costs are not covered.

Refund Processing: Once we receive and inspect your return, we’ll process your refund and notify you via email. Refunds typically appear on your statement within 5-10 business days, depending on your bank or credit card company.

Additional Information:

  • Non-returnable items: Gift cards, downloadable software, and some health and personal care items.
  • Partial Refunds: Granted for items not in original condition, damaged, or missing parts not due to our error, or items returned after the 180-day period.
  • Late or Missing Refunds: If you haven’t received your refund, check your bank account, contact your credit card company, and your bank. If still unresolved, contact us at [email protected].
  • Exchanges: We replace items only if they are defective or damaged. Contact us at [email protected] for instructions on exchanges.
  • Gifts: If marked as a gift, you’ll receive a gift credit for the return value. Otherwise, refunds go to the gift giver.

For any questions, contact our customer service at [email protected].

Thank you for choosing Endureon Pro!

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